Public Sector

Smart City Command Center

A real-time operations portal that puts your whole city on one screen. Your teams see what is happening as it happens, from any device.

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Your city already produces the data. Nobody can see it in one place.

Fleet locations sit in one vendor's app, 311 requests in another, utility alarms in a third, and traffic conditions in none of them. When something happens, staff swivel between systems and leadership waits for a phone call. The Command Center brings those feeds together into a single live picture your whole operations team shares.

Capabilities

One screen. The whole city.

Live City Map

Every tracked vehicle, asset, sensor, and open request on a single interactive map, updating in real time.

Fleet & Asset Tracking

Know where your vehicles and equipment are, how they are being used, and when they need attention.

Traffic & Environment

Traffic conditions and environmental monitoring feed the same picture, so crews are dispatched with context.

Utilities, Transit & 311

Activity across utilities, transit, and resident service requests, visible to every department that needs it.

Works With What You Have

Built to connect to the systems your city already runs rather than replace them, one integration at a time.

Any Device

A wall display in the operations center, a laptop at a desk, or a phone in the field: the same live picture everywhere.

Common Questions

Before you ask

Does it replace the systems we already use?

No. Your fleet vendor, 311 platform, and utility systems keep doing their jobs. The Command Center sits above them as the shared, live picture, so you get one screen without a rip-and-replace project or a fight with incumbent vendors.

Do we have to connect everything at once?

No, and you should not. Most cities start with one or two feeds that matter daily, often fleet and 311, prove the value, then add utilities, transit, and monitoring one integration at a time as budget and confidence grow.

Who gets to see the Command Center?

Whoever you decide, and only them. Access is role-based, so public works sees its operations, leadership sees the citywide picture, and sensitive feeds are limited to the people cleared for them. Every sign-in and view is part of the audit trail.

What does it need from our vendors?

Read access to data your city already pays for, through each vendor's supported interfaces. We handle the vendor conversations and the technical connection work; you approve what gets connected. Where a city has completed our Full-Scope assessment, the verified integration atlas makes this dramatically faster.

An operations picture is only useful if it cannot be tampered with

Role-based access, encrypted data, and complete audit trails protect the Command Center the same way we protect every Aric portal.

How We Secure Our Portals

See your city on one screen

We are glad to walk your leadership and operations staff through a live demonstration.

Request a Demo